Obstacle Removal Log
For Servant Leaders Systematizing Support
Obstacle Entry and Classification
Obstacle Information
Date Identified: [Date]
Obstacle ID: [Sequential ID for tracking - OB-2024-001]
Reported By: [Person who identified the obstacle]
Affected Team Member(s): [Who is impacted by this obstacle]
Priority Level: [Critical / High / Medium / Low]
Obstacle Description
Obstacle Title: [Clear, concise description]
Detailed Description: [Comprehensive explanation of the obstacle, including context and impact]
How It's Blocking Progress: [Specific ways this obstacle prevents effective work or achievement]
Frequency/Timing: [How often this obstacle occurs - Daily/Weekly/Project-specific/One-time]
Impact Assessment
Performance Impact:
- Quality: [How this affects work quality - High/Medium/Low/None]
- Speed: [How this affects work speed - High/Medium/Low/None]
- Morale: [How this affects team member motivation - High/Medium/Low/None]
Scope of Impact:
- [ ] Individual team member
- [ ] Multiple team members
- [ ] Entire team
- [ ] Cross-functional impact
- [ ] Customer-facing impact
Urgency Factors:
- [ ] Prevents meeting critical deadline
- [ ] Affects customer satisfaction
- [ ] Creates safety or compliance risk
- [ ] Blocks other team members
- [ ] Causes stress or frustration
Root Cause Analysis
Initial Analysis
Surface-Level Cause: [What appears to be causing this obstacle]
Underlying Factors: [Deeper issues that contribute to this obstacle]
System/Process Issues: [How organizational systems contribute]
Resource Issues: [Missing tools, information, or support]
5 Whys Analysis
- Why is this obstacle occurring? [First level cause]
- Why is that happening? [Second level cause]
- Why is that the case? [Third level cause]
- Why does that exist? [Fourth level cause]
- Why is that the root issue? [Root cause identification]
Root Cause Summary: [Final assessment of fundamental cause]
Solution Development and Planning
Solution Options
Option 1: [Description]
- Pros: [Advantages]
- Cons: [Disadvantages]
- Resources Needed: [Time, people, budget, tools]
- Timeline: [How long to implement]
Option 2: [Description]
- Pros: [Advantages]
- Cons: [Disadvantages]
- Resources Needed: [Time, people, budget, tools]
- Timeline: [How long to implement]
Option 3: [Description]
- Pros: [Advantages]
- Cons: [Disadvantages]
- Resources Needed: [Time, people, budget, tools]
- Timeline: [How long to implement]
Selected Solution
Chosen Approach: [Which option was selected and why]
Implementation Plan:
- Step 1: [Action] - [Owner] - [Deadline]
- Step 2: [Action] - [Owner] - [Deadline]
- Step 3: [Action] - [Owner] - [Deadline]
Success Criteria: [How we'll know the obstacle is resolved]
Resources Committed: [What will be provided to resolve this]
Action Tracking and Progress
Implementation Status
Current Status: [Not Started / In Progress / Testing / Complete / Blocked]
Progress Updates:
- [Date]: [Progress update and any issues encountered]
- [Date]: [Progress update and any issues encountered]
- [Date]: [Progress update and any issues encountered]
Stakeholder Communication
Team Member Updates:
- [Date]: [What was communicated to affected team member(s)]
- [Date]: [Follow-up communication and feedback received]
Leadership Updates:
- [Date]: [What was escalated or communicated to leadership]
Challenges During Resolution
Implementation Challenges: [Any problems encountered while solving]
Additional Resources Needed: [Extra support required]
Timeline Adjustments: [Any changes to original timeline and why]
Resolution and Validation
Resolution Confirmation
Date Resolved: [When obstacle was eliminated]
Final Solution Implemented: [What was actually done to resolve]
Validation Method: [How resolution was confirmed]
Team Member Confirmation: [Feedback from affected person that obstacle is resolved]
Effectiveness Assessment
Resolution Rating (1-5): [How well the solution worked]
- 5 = Completely resolved, better than before
- 4 = Fully resolved, back to normal function
- 3 = Mostly resolved, minor issues remain
- 2 = Partially resolved, still some impact
- 1 = Not effectively resolved, obstacle remains
Time to Resolution: [How long from identification to resolution]
Resource Efficiency: [Whether resolution used expected resources]
Prevention and Learning
Lessons Learned
What Worked Well: [Successful aspects of the resolution process]
What Could Be Improved: [Areas for improvement in future obstacle resolution]
Process Insights: [How this experience improves obstacle removal process]
Prevention Strategies
System Changes: [Modifications to prevent similar obstacles]
Process Improvements: [Workflow or procedure changes]
Training or Communication: [Education to prevent recurrence]
Monitoring: [How to detect this type of obstacle earlier in the future]
Follow-Up and Monitoring
Post-Resolution Check-ins
1-Week Follow-up: [Date] - [Status and any new issues]
1-Month Follow-up: [Date] - [Long-term effectiveness confirmation]
Quarterly Review: [Include in quarterly obstacle analysis]
Recurrence Tracking
Has This Obstacle Recurred? [Yes/No and details if yes]
Related Obstacles: [Any similar or connected obstacles identified later]
Obstacle Database and Trends
Categorization for Analysis
Obstacle Category:
- [ ] Resource/Tool shortage
- [ ] Process/Workflow issue
- [ ] Communication breakdown
- [ ] Skill/Training gap
- [ ] Technology/System problem
- [ ] Policy/Procedure barrier
- [ ] External dependency
- [ ] Workload/Capacity issue
Department/Function Affected:
- [ ] Engineering/Technical
- [ ] Sales/Marketing
- [ ] Operations
- [ ] Customer Service
- [ ] Finance/Admin
- [ ] HR/People
- [ ] Cross-functional
Pattern Analysis Notes
Similar Obstacles: [Reference to related obstacle IDs]
Team/Individual Patterns: [Notes about recurring themes for specific people]
Systemic Issues: [Organizational issues this obstacle reveals]
Quick Reference Status Dashboard
| Obstacle ID | Team Member | Priority | Status | Days Open | Next Action | |-------------|-------------|----------|---------|-----------|-------------| | OB-2024-001 | [Name] | High | In Progress | 5 | [Next step] | | OB-2024-002 | [Name] | Medium | Testing | 12 | [Next step] | | OB-2024-003 | [Name] | Critical | Complete | 3 | [Follow-up] |
Monthly Obstacle Analysis
Obstacle Volume and Trends
Total Obstacles This Month: [Number]
Average Resolution Time: [Days]
Most Common Categories: [Top 3 categories]
Team Support Effectiveness
Resolution Success Rate: [Percentage resolved successfully]
Team Member Satisfaction: [Feedback on obstacle removal support]
Process Improvements Needed: [Areas to enhance obstacle removal]
This log helps Servant Leaders systematically track and resolve obstacles while building patterns that improve team effectiveness and prevent future issues.